W5’s hidden cameras catch repair company in action
How does a cheap plastic zip tie that’s worth just pennies end up costing a customer hundreds of dollars?
I might not have believed it myself if I hadn’t been watching a fridge repair go wrong in real time — on a hidden camera.
I was huddled in an upstairs room alongside W5’s producers and a reputable repair technician, Adel Gaynutdinov, as we watched what happened via a video feed from cameras set up throughout a Toronto-area home.
Our cameras had been set up to watch what the technician would do when presented with a test: a fridge that sounded